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Cancelled or delayed Wizz Air flight - how to obtain compensation?
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Cancelled or delayed Wizz Air flight - how to obtain compensation?

Author: AirCashBack 19-09-2022


You've printed your tickets, the suitcase is packed and your holiday plans are ready. Suddenly we get the information that the flight is delayed or cancelled. Sounds familiar? Below there are a whole bunch of situations where you can improve your chances of applying for compensation from Wizz Air. 

Wizz Air - how to obtain compensation for a delayed or cancelled flight?

  1. Retain your ticket or boarding pass.
  2. Establish the official reason(s) for the delay or cancellation of the flight.
  3. Check if you have a chance of obtaining compensation.
  4. Make sure that your case has not expired.
  5. Report your loss, either independently or via the help of a specialist.


When am I entitled to compensation for a cancelled or delayed Wizz Air flight? 


The same principle applies to Wizz Air as to any other airline operating within the European Union. You can apply for compensation when:

  1. Your flight is delayed by over 3 hours;
  2. Your flight has been cancelled;
  3. You were denied boarding through no fault of your own.

The legal basis for applying for compensation is the European Regulation EC 261/2004 of February 11, 2004. According to this regulation, the amount of compensation depends on the length of the flight route, calculated in a straight line (along the so-called Great Circle) and amounts to:

a) for a flight on a route up to 1500 km - 250 euro per person;

b) for a flight on a route from 1500 km to 3500 km (as well as an internal flight in the EU over 3500 km)  – 400 euro per person;

c) for a flight on a route over 3500 km (for a flight in which one of the airports is in the EU) – 600 euro per person.

How to apply for compensation for a delayed or cancelled Wizz Air flight?


You can try to obtain compensation independently, by completing the form on the Wizz Air website. However, please bear in mind that if the carrier refuses to voluntarily pay compensation, it may be necessary to bring the case to court (in Poland or abroad) for its effective enforcement. This, in turn, is associated with the necessity of incurring expenses (fees for the lawsuit, lawyer's assistance, etc.), and – in the event of losing the case – to cover the costs of legal representation (remuneration of an airline lawyer).

You could, however, also use the help of AirCashBack – a company that has been successfully assisting in claiming compensation from airlines for over 8 years throughout Europe. By deciding to cooperate with us, you do not bear any financial risk – we bear all the necessary costs related to the resolution of your claim. In addition, our only remuneration will be the 25% commission, charged only if our efforts are successful, i.e. when the carrier pays the money owed to you. We are distinguished from the competition by the fact that our commission is never increased. Regardless of whether your case goes to court or not, we will keep to the promised amount, i.e. 25%. To compare AirCashBack's offer with other leading companies providing assistance in claiming compensation from airlines, click here

What to know regarding compensation for a delayed or cancelled Wizz Air flight

Wizz Air is a low-cost airline based in Hungary, which has been serving passengers in Central and Eastern Europe, Western Europe, as well as Georgia, Turkey and Israel for several years.

IATA code: W6
ICAO code: WZZ

Based on our experience in handling claims, Wizz Air has the reputation of a reliable carrier, which not only provides a high-quality service at an affordable price, but also respects the rights of passengers. Lawyers representing AirCashBack clients have repeatedly had the opportunity to settle disputes amicably with Wizz Air representatives, thanks to which the due compensation was paid by the carrier without the need to enforce it in court.
When, due to the COVID-19 pandemic, carriers faced an unprecedented number of ticket cancellations, Wizz Air automated the refund process, offering its customers the additional option of refunding 120% of the original ticket value in the form of points on the WIZZ account.

To find out if you are eligible for compensation, please click the button below.

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