About us - AirCashBack

A delayed or cancelled flight can happen to anyone and effectively ruin our plans. At AirCashBack, we know this all too well, which is why for many years we have tried to assist passengers in obtaining compensation from the airlines.

We have been operating in the market continuously since 2013. We have already helped hundreds of thousands of clients who have saved their time and money by entrusting us to pursue compensation.

We operate in accordance with European law

We handle individual and group cases

We help passengers around the world

We cover all legal costs

We are developing

Every day we strive to make the damage reporting process convenient and intuitive.

We are also strengthening our presence in foreign markets to help more and more passengers. We are constantly increasing the competence in our team to assert your rights even more effectively.

We monitor and educate

We keep our hand in!

We follow news from the aviation market and changes in Passenger Rights. We publish all the most important information on our blog.

Find out how we operate.

The legal basis for our services is civil law and European Union law..

In order to be able to obtain compensation in your name, we need only your signed authorisation as your power of attorney.

We operate a no win, no fee policy, meaning that we will not take any fee if you are not successful in obtaining flight compensation.

We are always here to help you!

4.8/5. based on Trustpilot, Google and Facebook

Join the ranks of passengers who we have helped

28-08-2025

I didn’t expect anything but thanks to them I received a 200€ compensation after a 7h delay.

Tommaso Zito

27-08-2025

Lufthanse rejected my request to pay the compensation for delayed flight. AirCashBack sent the request on my behalf, which was also rejected. We entered the legal way to obtain the due refund, and although the process has lasted ca. 1 year, eventually we succeeded in getting the money back. Thank you AirCashBack for you efforts and effectiveness :)

Bibianna Pyrchała

27-06-2025

Everything was done with just minimum of my participation.

Marina Opaleva

26-06-2025

I received a full refund in 10 months and it's ok as you actually don't have to do anything except filling in the application online. Only name and phone number are required.

Yanka Vadim

08-03-2025

My experience with AirCashBack is awesome! When our flight was late 9 hours I asked for compensation. They said that in 30 days we would know the result but I didn’t get any email. So I contacted them again and they replied so fast why is it taking so long. Communication with them was smooth and as they promised, they gave us our compensation back! Thank you!

Denisa

20-08-2024

I've submitted a case about a flight in 2022. And after almost 2 years I've received compensation. The process is not fast. But it is worth it. Do not hesitate to use this service. It is my second case which was resolved.

Alex

09-07-2024

It took some time but the complaint was successfully claimed and from my side the process was super easy.

Hubert

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