Compensation for a delayed or cancelled flight - general provisions

The basis for applying for compensation is the regulation of the European Parliament of February 11, 2004 (WE 261/2004). According to its regulations, a passenger may apply for compensation if his/her flight:

- was cancelled;

- was delayed by more than 3 hours;

- passengers were denied boarding through no fault of their own (e.g. overbooking).

Depending on the length of the flight, the passenger is entitled to between 250 and 600 euro:

- 250 euro for flights of 1,500 km or less,

- 400 euro for flights between 1,500 km and 3,500 km (and for flights within the EU of more than 3,500 km),

- 600 euro for flights over 3,500 km (if one of the airports is outside the European Union).

Ryanair is the largest low-cost airline in Europe (IATA code: FR, ICAO code: RYR). This carrier is distinguished by competitive prices and a large network of connections. Thanks to a restrictive cost policy and large cash reserves, Ryanair has so far come out unscathed from all crises, e.g. the COVID-19 pandemic. The president of the airline, Mike O'Leary, is one of the most colourful figures on the aviation market, able to talk in "exuberant" terms about the secret of the company's success.

How do I get cancelled or delayed flight compensation from Ryanair?

1. Do not throw away your ticket (it will be useful as proof).

2. Establish with the carrier the official reason for the delay / cancellation of the flight.

3. Assess whether you have a chance of compensation.

4. Don't hesitate! Do not risk your claim being time-barred.

5. Apply for compensation, either individually or through an intermediary.

Compensation for a delayed or cancelled flight - Ryanair

You can claim compensation from Ryanair yourself by contacting the carrier directly via its website. If you do not have time to deal with it yourself, or if CEO O'Leary refuses to voluntarily pay out money, you can use the help of an experienced intermediary, e.g. AirCashBack.

As we have been successfully arguing with Ryanair for a long time, we can say that this carrier has quite an unpredictable approach to the obligation of paying compensation. Sometimes Ryanair immediately recognises the passenger's rights and pays due compensation due without any further ado. However, it is usually necessary to send Ryanair a pre-court summons for payment, and if that fails, the matter is referred to court.

Help with obtaining compensation from Ryanair

In such situations, a passenger wishing to make a claim without the assistance of AirCashBack must often take into account the necessity of incurring expenses for traditional legal assistance and court fees, and in the event of a loss - to pay the costs of the airline's lawyers. If you do not want to risk your own money, or if your claim for compensation has been rejected by the carrier, it is worth using our help.

We have over 9 years of experience in court battles with airlines throughout Europe. We take all the financial risks associated with your case. We only charge our only remuneration (25% commission) in the event of a win. Unlike competing companies, our remuneration is fixed and will not be increased if your case goes to court. Check what else distinguishes AirCashBack from the competition.

Ryanair's practices, and passenger welfare

For a long time, it was a habitual practice of Ryanair to send cheques to passengers as compensation for a flight delay or cancellation. Unfortunately, the cashing of such cheques outside Ireland and Great Britain is usually very problematic and requires the addressee of the cheque to incur additional costs. In such cases, AirCashBack offers to help, helping its customers to cash the cheque in the best possible offer. It is worth noting that the compensation resulting from Regulation 261/2004 is the so-called debt to be discharged at the creditor's domicile, i.e. meaning that only in the case of actual payment of funds, does it mean that the carrier meets the obligation. Merely delivering a cheque does not pay any compensation.

If you are in any doubt as to whether your flight is eligible for Ryanair compensation, please click the button below. There you will find a short form that will allow you to verify, free of charge, whether you are eligible for compensation and how much.

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