Ranking of companies obtaining compensation for delayed or canceled flight - compare offers
A delayed or canceled flight can happen to anyone and can effectively disrupt our plans. It is worth remembering that if the flight disruption was not due to extraordinary circumstances but was the fault of the carrier, we can claim compensation of up to €600 per passenger. However, claiming compensation for a flight on your own can be problematic. Airlines are reluctant to consider individual passenger claims and try to avoid paying compensation. That is why it is worth seeking help from trusted companies that specialize in claiming flight compensation.
Our ranking of companies offering assistance in claiming flight compensation will allow you to choose the best option and increase your chances of receiving the money you are entitled to in the event of flight cancellation or delay.
The table was prepared based on data from June 30, 2025.
Company name
Commission - Your case does not go to court
Commission - Your case goes to court
AirCashBack
25%
45%
Air Advisor
30%
50%
flight-delayed.com
35%
50%
AirHelp
35%
50%
Skycop
44%
50%
Using the help of professionals allows you to save a lot of time and increases your chances of successfully enforcing your air compensation from the carrier. When choosing the right company, it is a good idea to consider commission rates, quality of service, customer reviews, and effectiveness in handling cases.
WITH US YOU WILL GET THE MOST!
Find out why the AirCashBack offer is the best!
e.g. London or LCY
No results
Enter at least 2 letters of the name or the IATA airport code
e.g. Birmingham or BHX
No results
Enter at least 2 letters of the name or the IATA airport code
x
How does our offer ranking work?
After completing the above form, you will receive a ranking of offers from companies that have been successfully helping passengers for years to obtain compensation for delayed or cancelled flights.
All of the companies included in the list provide services on a "no win - no fee" basis. However, their offers differ significantly from each other. This, in turn, affects the price of their services.
The ranking shows how much money you will receive in the event of successful resolution of the claim by a given company. This is the amount after deduction of commission.
I didn’t expect anything but thanks to them I received a 200€ compensation after a 7h delay.
TZ
Tommaso Zito
27-08-2025
Lufthanse rejected my request to pay the compensation for delayed flight. AirCashBack sent the request on my behalf, which was also rejected. We entered the legal way to obtain the due refund, and although the process has lasted ca. 1 year, eventually we succeeded in getting the money back. Thank you AirCashBack for you efforts and effectiveness :)
BP
Bibianna Pyrchała
27-06-2025
Everything was done with just minimum of my participation.
MO
Marina Opaleva
26-06-2025
I received a full refund in 10 months and it's ok as you actually don't have to do anything except filling in the application online. Only name and phone number are required.
YV
Yanka Vadim
08-03-2025
My experience with AirCashBack is awesome! When our flight was late 9 hours I asked for compensation. They said that in 30 days we would know the result but I didn’t get any email. So I contacted them again and they replied so fast why is it taking so long. Communication with them was smooth and as they promised, they gave us our compensation back! Thank you!
D
Denisa
20-08-2024
I've submitted a case about a flight in 2022. And after almost 2 years I've received compensation. The process is not fast. But it is worth it. Do not hesitate to use this service. It is my second case which was resolved.
A
Alex
09-07-2024
It took some time but the complaint was successfully claimed and from my side the process was super easy.
H
Hubert
AirCashBack
AirCashBack is the undisputed leader in the ranking of companies that obtain compensation from airlines. It provides legal services specializing in helping passengers obtain compensation for delayed, canceled, or overbooked flights. It has been operating on the international market continuously since 2013. In the meantime, it has helped hundreds of thousands of customers save time and money.
Submitting a claim with AirCashBack is extremely simple. All you need to do is fill out the electronic claim form on the AirCashBack website, sign the documents contained therein, and attach a copy of your travel document, e.g., your airline ticket and other flight details. After completing the form on the website, you will receive an email confirmation, and AirCashBack will analyze your claim.
The entire process of obtaining compensation is very transparent, and AirCashBack keeps you informed about the progress of your case and any legal action taken. You can check the status of your case in the Customer Panel, available 24 hours a day, 7 days a week.
Air Advisor
Air Advisor is a company specializing in claiming compensation for airline passengers in cases of delays, flight cancellations, denied boarding, and baggage issues. The company was founded in 2017 by Anton Radchenko. Air Advisor was inspired by his personal experience when he encountered difficulties in obtaining compensation after being denied boarding by an airline.
flight-delayed.com
The parent company of flight-delayed.com, Yource, was founded in 2010. It helps passengers claim compensation for flights that have been canceled, delayed, or overbooked.
AirHelp
AirHelp is a company founded in 2013. The company helps passengers pursue claims and takes legal action when an airline is at fault and passengers are entitled to compensation.
Skycop
Skycop began operations in 2017 in Lithuania. It is a company with experience in the aviation, legal, and financial industries. It helps customers pursue claims in the event of flight delays or cancellations.
Remuneration of companies obtaining compensation for disrupted flights
Most companies that seek compensation for delayed and canceled flights operate on a “no win, no fee” basis. This means that they only receive remuneration if the case is successful and the airline pays compensation. The offers of companies vary significantly, which in turn affects the price of their services.
Below are the final amounts of compensation that customers can obtain after establishing cooperation with a given company. We have taken into account both cases where the damage is settled amicably and cases where the matter has to be referred to court.
AirCashBack - commission
Cooperation with AirCashBack does not involve any upfront fees, even if a legal dispute with the airline arises. AirCashBack assumes all risks and covers all legal costs. Furthermore, there are no hidden fees for AirCashBack handling your case. AirCashBack operates on a “no win, no fee” basis. It charges a commission of 25% gross of the value of the claim (if the claim is settled amicably) or 45% gross (if the case has to be taken to court).
Flight length
Compensation amount
AirCashBack commission
Final payment
Up to 1,500 km
€250
€62,5 OR €112,5
€187,5 OR €137,5
From 1,500 km to 3,500 km
€400
€100 OR €180
€300 OR €220
Over 3500 km
€600
€150 OR €270
€450 OR €330
Air Advisor - commission
Air Advisor's commission is 30% at the pre-court stage. If the case goes to court, it increases to 50%.
Flight length
Compensation amount
Air Advisor commission
Final payment
Up to 1,500 km
€250
€75 OR €125
€175 OR €125
From 1,500 km to 3,500 km
€400
€120 OR €200
€280 OR €200
Over 3500 km
€600
€180 OR €300
€420 OR €300
flight-delayed.com - commission
If the compensation is successfully obtained at the pre-court stage, flight-delayed.com charges 35% of the amount of compensation obtained. The commission at the court stage is increased to 50%.
Flight length
Compensation amount
flight-delayed.com commission
Final payment
Up to 1,500 km
€250
€87,5 OR €125
€162,5 OR €125
From 1,500 km to 3,500 km
€400
€140 OR €200
€260 OR €200
Over 3500 km
€600
€210 OR €300
€390 OR €300
AirHelp - commission
AirHelp's commission is very high. For handling your case, AirHelp charges 35% of the amount received from the airline if the claim is settled out of court. In the event of legal action, the commission increases to 50%.
Flight length
Compensation amount
AirHelp commission
Final payment
Up to 1,500 km
€250
€87,5 OR €125
€162,5 OR €125
From 1,500 km to 3,500 km
€400
€140 OR €200
€260 OR €200
Over 3500 km
€600
€210 OR €300
€390 OR €300
Skycop - commission
Like most companies in the flight compensation market, Skycop operates on a “no win, no fee” basis. However, the company offers one of the highest commission rates on the market. Its basic commission for handling a case is as high as 44% of the compensation amount. If legal action is necessary, it increases to 50%.
Flight length
Compensation amount
Skycop commission
Final payment
Up to 1,500 km
€250
€110 OR €125
€140 OR €125
From 1,500 km to 3,500 km
€400
€176 OR €200
€224 OR €200
Over 3500 km
€600
€264 OR €300
€336 OR €300
Handling of cases by companies offering assistance in claiming flight compensation
Submitting a claim for compensation for a disrupted flight, especially on your own, is associated with a long, complicated, and often ineffective procedure. Airlines are reluctant to accept financial losses associated with compensation payments. What is more, they often resort to all possible means to avoid such a necessity. However, using the services of a company that handles such claims significantly shortens the procedure and increases the chance of recovering the compensation you are entitled to.
Below we present the number of steps involved in applying for flight compensation with the most popular companies in the industry.
Company name
Compensation claim - steps
AirCashBack
11
Air Advisor
14
flight-delayed.com
14
AirHelp
14
Skycop
9
Companies obtaining compensation for delayed or canceled flights - reviews, customer service availability
When choosing the right company to help you claim flight compensation, it is worth considering reviews and the availability of their customer service. Our ranking takes into account both the overall level of customer satisfaction and the forms of contact with the support department.
Company name
Customer rating
Customer service availability
AirCashBack
4,8
Hotline, email, chatbot
Air Advisor
4,5
Hotline, WhatsApp, contact form
flight-delayed.com
4,4
Livebot, Chatbot, WhatsApp
AirHelp
4,5
Chat, email, contact form
Skycop
3,5
Contact form, email
AirCashBack - customer reviews
AirCashBack is always ready to help passengers who want to get compensation from airlines. It has earned the trust of many customers, as evidenced by high ratings and positive reviews on Google, Trustpilot, and Facebook. AirCashBack has a rating of 4.8 out of 5 stars on Google and 4.8 out of 5 stars on Trustpilot. This proves that it is a reliable and trustworthy company, ready to help passengers obtain compensation from airlines.
AirAdvisor - customer reviews
AirAdvisor has been rated 4.3 stars on Google and 4.4 on Trustpilot out of 5 possible. Customers praise the company for its efficient service and effectiveness in obtaining compensation.
flight-delayed.com - customer reviews
Yource - the parent brand of flight-delayed.com - has been rated 4.4 stars out of 5 on Trustpilot. The opinions are both positive and negative.
AirHelp - customer reviews
AirHelp was rated 4.6 out of 5 stars on Trustpilot. The company is very popular, so it has a lot of reviews. On Trustpilot, you will find both positive and negative reviews.
Skycop - customer reviews
Skycop has a rating of 3.3 stars out of 5 on Trustpilot. The company's ratings are therefore quite mixed. Its reviews include negative and very ambiguous opinions.
